Terms of Service (Including agreement to receive event push notifications)

Article 1 (Purpose)
These terms of service define the rights, obligations and responsibilities, and other necessary matters between the user and the company, regarding the use of games and all accompanying services provided through wired or wireless communication networks by Mobisoft Co., Ltd. (herein after referred to as "Company").

Article 2 (Definitions of Terms)
1) The terminology used in these terms of service are as follows.
1. "Company" refers to a business that provides "game services" through means such as wired and wireless communication networks.
2. "Member" refers to a person who is qualified to use "game services" having agreed to the terms of conditions.
3. "Game services" refer to services, customer support, information provision, and various other services provided to "members" via the "company’s" website, mobile game applications, and other platforms.
4. "Open market" refers to electric commerce websites or applications such as Apple Appstore, Google Playstore, and Onestore, that mediates "paid services" or applications.
5. "Open market operator" refers to a business that operates an "open market"
6. "Paid services" refers to various digital content (including goods, items, and other paid content) as well as other services provided by the "company" at a cost.
7. "Affiliate services" refer to individual, or all services provided through partnership, such as Kakao, which offers messaging services, or Facebook, which offers social media services.
8. "Payment Company" refers to companies that provide digital payment methods that can be used in the "open market", including credit card and mobile phone payments.
2) The terminology and definitions used in the terms of service shall be governed by relevant laws and other general commercial practices, with the exception of statements provided in the first subparagraphs for each first paragraph.

Article 3 (Statement and Revision of Terms)
1) The "company" notifies "members" of these terms of service by posting them in the menu tab of the "game service" or community, or separately displayed screens.
2) The "company" takes measures to respond to questions posed by "members" regarding the terms of service.
3) The "company" write these terms in a easily comprehendible manner for the person using this game (herein after referred to as "user"), and prior to his agreement to the terms, ensure that important content within the terms of service are in bold, or demonstrated through separately displayed screens or pop-ups.
4) The "company" can revise the terms of service within the scope of the 「Act on Consumer Protection in E-Commerce」, 「Act on Regulation of Terms of Service」, 「Act on Promotion of Information and Communications Network Utilization and Information Protection」, and 「Act on Content Industry Promotion」.
5) If the "company" revises the terms, it specifies the application date, revised content, and reason for revision, etc., and announces it 7 days before the date of application (30 days if the revision is significant or unfavorable towards the "user") through digital means such as the start-up screen, push notifications, and communities.
6) When the "company" revises the terms, upon the announcement of revision, it checks whether "users" have agreed or not. A "user’s" failure to express agreement or rejection is automatically considered a sign of agreement, given that this is pre-notified in the announcement.
7) If the "member" does not agree to the application of the revised terms and conditions, the "company" or "member" may terminate the contract to use the "game services".

Article 4 (Rules other than terms of service)
Matters undecided in these terms, and the interpretation of these terms are consistent with the 「Act on Consumer Protection in E-Commerce」, 「Act on Regulation of Terms of Service」, 「Act on Promotion of Information and Communications Network Utilization and Information Protection」, 「Act on Content Industry Promotion」, and the "company’s" operational policy.

Article 5 (Operational Policy)
1) In order to protect the rights and interests of "members", and maintain order in the game, the "company" may set specific boundaries in terms of the conditions, and set the entrusted matters as operational policies of "game services" (herein after referred to as "operational policy").
2) The "company" notifies "members" of the "operational policy" by uploading it on the menu tab of "game services", communities, or displayed screens. 
3) In revising the "operational policy", when the revision significantly impacts a "member’s" rights or obligations, or has the same effect as revising the terms, the procedures in article 3 are adhered to. However, if the revision of "operational policy" falls under any of the following subparagraphs, the notification method may be substituted for prior notice.
1. When matters delegated by specifying the scope in the terms are revised.
2. When matters not related to the rights and obligations of "members" are revised.
3. When the content of the "operational policy" is not fundamentally different from that set forth in these terms, and is revised within the foreseeable range of "members". 

Article 6 (Provision of Information on Identity and Transaction Terms)
1) The identity of the "company" can be checked in the download page of the "open market" or no the copmany’s website (https://www.movisoft.co.kr/en/home/).
2) Information on the terms of service for "paid services" are as follows. Other specific details are provided in the download/sell page of "open markets". Please refer to the information provided on those pages.
1. Supplier: Mobisift Co. Ltd.
2. Terms and conditions for use and period of use: Depends on the notice in "game service" (When a specific period is not mentioned, assume that it is until the termination of "game service")
3. Product delivery method: Instant provision to the ID (character) that made the purchase in the game
4. Minimum system requirements: Depends on minimum specifications for each "game service"
5. Payment amount and method: IAW with the separately notified payment amount and method for each "game service" (in case payment is made using foreign currencies, the billed amount may vary depending on exchange rates and fees)
6. Withdrawal of subscription, cancellation or termination of contract: Consistent with articles 19, 20, 21, and 22 of these terms.
7. Support: A 1:1 inquiry within the "game service" or dial customer center (070-4012-7683)

Article 7 (Account Issuance and Affiliate Services)
1) The "company" may issue an account with a combination of arbitrary numbers and letters to "members" for the seamless operation and management of the "game service".
2) The "company" may cooperate with mobile messenger service or social media service providers, etc. to allow "members" to use these services with the "affiliate service" function.
3) If a "member" wants to use services to which the "affiliate service" function is applied, the "company" may receive the information of the "member" from messenger service or social media service providers, and the "member" agrees to the use of these information for the service.
4) If a "member" changes the account of an "affiliate service" provider, the records of the use of "affiliate service" used within the existing account may not be inherited, and this is beyond the "company’s" responsbilitiy.
5) When a "member" uses a service to which the "affiliate service" function is applied, please contact the "affiliate service" provider for correction, viewing, and confirmation of information necessary for the use of "afilliate services".

Article 8 (Approval and Restriction of Application for Use)
1) A "user" that seeks to become a "member" must apply for use by agreeing to the terms of providing information necessary to use the "game service".
2) The "company" may not approve the application for use that falls under any of the following subparagraphs.
1. When other people’s information or mobile device was pirated
2. Using "Game services" with the purpose of criminal acts as defined by criminal law.
3. Using "game services" with the purpose of violating the Youth Protection Act.
4. Using "game services" in countries where the "company" does not yet provide services at.
5. Using "game services" with the purpose of pursuing profit
6. Other purposes of using "game services" that violate other laws in force.
3) The "company" allows the "member" to immediately use the "game service" if the "member" completes the process of agreeing to the terms and providing the necessary information in the use of the "game service", given that there is nothing to withhold or reject the consent. However, if any matter to reject the approval is discovered afterwards, the contract may be restricted or terminated according to the conditions of the terms.
4) The "company" may approve the application for use by adding a condition to restrict the use of by age, consistent with relevant laws or the age rating policy of the "open market".

Article 9 (Protection and Management of Personal Information)
1) The "company" strives to protect personal information of "members", including information related to their accounts, as stipulated by relevant laws. Information protection policies separately notified by the "company" are applied to the protection and use of personal information of "members".
2) Nicknames, photos, and status information fed by "members" may be disclosed to the majority for communication and competition with other "members".
3) According to the 「Act on Promotion of Information and Communications Network Utilization and Information Protection」, it can contracts and information of "members" who have not used the service for a consecutive year may be terminated, destroyed, or stored in a separate DB. In such case, the "member" is notified of the expiration date of personal information retention periods, and items of personal information 30 days prior to measures being taken.
4) Notwithstanding paragraph 3, the "company" may keep personal information of "members" during that period if a separate period is set in other laws, or requested by the "member".
5) The "company" is not responsible for any exposed information, including the account information of "members", with reasons attributable to the "member".

Article 10 (The Company’s Duty)
1) The "company" complies with relevant laws and faithfully fulfills the rights and obligations set forth in this agreement in good faith.
2) The "company" must have a security system to protect personal information so that "members" can safely use "game services" and disclose and comply with the privacy policy. The "company" shall not disclose or provide personal information of "members" to third parties, except as stipulated in these terms.
3) The "company" shall provide continuous and stable "game services", in the course of service improvement, failures that cannot be resolved by current technology is caused by reasons of natural disasters, emergencies, etc. Unless there is an inevitable reason, it tries its best in repairing or restoring the service.

Article 11 (Members’ Duty)
1)  "Members" are shall not engage in the following acts
1. Enter false information when applying for use of service, or when changing information
2. Steal others’ information
3. Impersonate employees, operators, and other people concerned.
4. Change information posted by the "company".
5. Acts of producing, distributing, using, or advertising programs, or devices not provided or approved by the "company".
6. Infringement of IP rights such as the copyrights of the "company" or third parties.
7. Damaging the reputation of, or obstructing the business of the "company" or other third parties
8. Uploading or revealing visual, auditory, or written information of pornography, violence, and content against good public order and customs.
9. Using game data for a fee (transfer and sales) or making it an object of rights (providing collateral, lending, etc).
10. Using the "game service" for profit, sales, advertising, political campaigns, etc. without the "company’s" consent.
11. Other acts prohibited by relevant laws, or not permitted by good customs or other social norms.
2)  "Members" are obliged to check and comply with these terms, and announcement regarding "game services" as notified by the "company".
3) The "company" may set specific types of actions that fall under paragraphs 1 and 2, and any of the following in the "operational policy", and "members" are to comply with them.
1. Restrictions on the name used in the "game service" such as the character name set by the "member".
2. Restrictions on the content and method of chats.
3. Restrictions on the use of online boards.
4. Restrictions on gameplay.
5. Other matters recognized as necessary for the operation of the "game service" by the "company" within the scope that does not infringe on the essential rights to use the "game service".

Article 12 (Revision of Service and Modification of Content)
1) The game world provided by the "company" to "members" through the "game service" is a virtual world created by the "company", and it possesses comprehensive authority related to the production, revision, maintenance of the "game service" content.
2) The "company" may modify (patch) the "game servoice" according to operational and technical demands, and will not be held accountable for any damage caused by the loss of the expectations or benefits of the "member" due to the revisions of "game services".

Article 13 (Provision and Suspension of Services, etc.)
1) The "game service" is provided for a period of time set according to the "company’s" business policy
2) If you download an application using networks, data usage fees may incur as set by mobile operators, so it is recommended that you use wifi.
3) Notwithstanding paragraph 1, "game services" may not be provided for a certain period of time in any of the following cases, and the "company" has no obligation to provide "game services" during that time.
1. In case of necessary maintenance, inspection, replacements, and regular inspection of information and communication facilities, or modifications to the content of "game services".
2. When response to electronic infringement accidents, communications accidents, abnormal use patterns from "members", and unexpected "game service" instability is required.
3. When it’s impossible to provide "game services" due to natural disasters, emergencies, power outages, service facility failures, or excessive use of services.
4. When it’s required by the "company’s" operational requirements due to reasons of division, merger, transfer and termination of operations, and deteriorating profits of the "game service".
4) The "company" may suspend the "game service" for a certain period of time on a weekly or bi-weekly basis in the case of paragraph 1, subparagraph 1. In this case, the "company" will notify the fact at least 24 hours in advance through the initial screen of the "game service" or community.
5) The "company" may temporarily suspend the "game service" without prior notice in the case of paragraph 3, subparagraph 2. In this case, the fact may be notified afterwards, through the initial screen of the "game service" or community.
6) The "company" is not responsible for any damages incurred by the "member" in connection with the use of free service provided by them. However, this excludes damage caused by gross or intended negligence of the "company".
7) In the case of paragraph 3, subparagraphs 3 or 4, the "company" may suspend all "game services" due to technical and operational demands. In this case, it will be notified 30 days in advance through the initial screen of the "game service" or community. If there are unavoidable circumstances that prevents this notification from taking place in advance, it may be notified later.
8) If the "company" terminates the "game service" IAW paragraph 7, the "member" cannot claim damages for free services and "paid services" that been expired.

Article 14 (Collection of Information)
1) The "company" may collect and use information such as device info, OS info and versions, info on the telecommunication companies involved, and service use records.

Article 15 (Provision of Information and Posting of Advertisements)
1) The "company" may post advertisements through banners, PPLs, charging stations, within "game services", and the "members" who agree to these terms are deemed to have agreed to the advertisement of "game services". The advertisement may be linked to the area or page provided by a third party, and the "company" does not guarantee the reliability and stability of the advertisement page. The "company" is not responsible for any loss or damage that occurs as a result of the "member" participating in the advertising activities of the advertiser, or as a result of communications or transactions.
2) The "company" can send various types of event-related information through various means such as emails, LMS/SMS, and push notifications to "members" who have agreed to receive them. "Members" may refuse to receive advertisements at any time if they wish, and the "company" does not transmit advertisement information to "members" who have refused it.

Article 16 (Attribution of Copyright)
1) The copyright and other intellectual property rights of the content produced by the "company" are owned by the "company".
2) With information gathered through "game services" provided by the "company", "members" shall not use them for commercial purposes of reproduction, transmission, publication, distribution, broadcasting, or allow their use for third parties without the consent of the "company" or the provider.
3) The user content of "members" that are not integrated to the "game service", the "company" does not use them commercially with the consent of "members", and they can delete their user content any time.
4) If the "company" determines that the posts, or the content within the post of the "game service" go against the terms of the operational policy, it can delete, move, or refuse to upload without prior notice.
5)  "Users", whose legal interests are infringed due to the information posted on the "company’s" online board, may request that information be deleted, or request the upload of rebuttals. In such case, the "company" will promptly take necessary measures and notify the applicant.

Article 17 (Payment)
1) The price of "paid services" depends on the price displayed in the in-game store, but the estimated payment and actual billing amount at the time of purchase may vary when paid in foreign currencies, due to exchange rates and fees.
2) "Members" must pay the payment amount according to the policy and methods set by the "open market operator" or "payment company".
3) The payment limit may be adjusted according to the "company’s", "open market operators’", and "payment companies’" policies and measures.

Article 18 (Withdrawal of Subscription)
1) "Members" who have purchased "paid services" of the "company" may withdraw their subscription within 7 days from the date of purchase.
2) "Members" cannot cancel subscriptions pursuant to paragraph 1, against the will of the "company" in any of the following cases.
1. In case the goods are lost or damaged due to reasons attributable to the "member"
2. In case the "member" used or partially consumed the good.
3. If reselling is limited due to timeliness.
4. In case damage was caused to the packaging of reproducible goods.
5. Products that are used or applied immediately after purchase.
6. Items acquired in the process of using "game services".
7. If additional goods (goods, points, mileage, items, etc) provided upon ayment are partially used.
8. When bundled items are partially used.
9. An item that can be viewed by opening, or whose utility is determined upon opening.
10. A good or item provided by to the "member" by the "company" for free.
11. A "paid service" received as a gift from another person.
12. Other cases prescribed by law for the safety of transactions.
3) In case of goods for which withdrawal of subscription is impossible, the "company" will clearly describe facts about the good on packages, or anywhere visible for the "members" to view, so that the "members’" rights to withdraw subscription is not hindered. If the "company" does not take such measures, the "member can withdraw subscription regardless of withdrawal limitations.
4) Notwithstanding the provisions of paragraph 2, if the content of the "paid service" are different from the displayed or advertised content, or if the contract is not executed as stated, the "member", within three months from the date of purchase or 30 days from the date he could have known the fact, can request a withdrawal.
5) "Members" may withdraw their subscription orally, in writing (including digital documents) or by e-mail.
6) If a minor purchases the "paid service" without the consent of his legal representative, his legal representative may request the "company" to withdraw the subscription, and the "company" may request documents proving legal representation. However, if the purchase was within the scope of property approved for use, or if the minor deceived his legal status as an adult, cancellation is limited, and whether the buyer was a minor is decided upon the nominal owner of the device in which the purchase was made.

Article 19 (Effect of Withdrawal of Subscription)
1) If the "member" expresses his intention to withdraw the subscription, the "company" shall immediately withdraw the "paid service" of the "member", and within 3 business days, the payment is refunded in the same manner it was received. The "company" notifies in advance if refund cannot take place in the same way the payment was made. However, in the case of payment methods that require confirmation of receipt, refund will be made within 3 business days from the date of confirmation.
2) When the "company" delays the refund to the "member, the delayed interest calculated by multiplying the interest rate set by the 「Act on Consumer Protection in E-Commerce」 and the enforcement decree of the same shall be paid for the delay period.
3) The "company" may charge the "member" an amount equivalent to the profits earned by the "member" or the cost of supplying the goods, if the goods are partially used or consumed.
4) If the "member" withdraws the subscription, the "member" bears the cost necessary to return the goods, and the "company" cannot claim the "member" for a penalty or for damages incurred due to cancellation of the subscription.

Article 20 (Cancellation and Termination of the Member)
1) If a "member" wishes to cancel the "game service" contract, it can be done through the withdrawal process of the menu tab of the "game service", or the "customer support inquiry" procedure. Upon withdrawal, all information (scores, characters, items, etc.) of the "member" are deleted, and cannot be recovered.

Article 21 (Cancellation and Termination of the Company)
1) The "company" may terminate the contract after prior notice to the "member" if the "member" violates the obligations of these terms. However, if the "member" violates the current law or causes damage to the "company" by intention or gross negligence, the contract may be terminated without prior notice.
2) In the case of the condition in paragraph 1, the "member" loses the right to use the "paid service", and cannot claim refund or damage compensation.

Article 22 (Restriction of Members’ Service Use)
1) The "company" may restrict the use of "game services" by "members" according to the following categories. Specific reasons for violation of obligations that restrict use can be determined in the "operational policy" of each game.
1. Restricting some privileges of an account: Restricting certain privileges of the account for a certain period of time.
2. Restriction on account use: Temporarily or permanently restricting the use of "game service"
2) In the event that the use restriction of the "company" is justified, the "company" shall not compensate the "member" for damages caused by the restriction of use.

Article 23 (Use Restrictions as Provisional Measures)
1) The "company" may suspend the account until investigation into each issue is completed.
1. When a legitimate report is received that the account has been hacked or stolen.
2. When it is reasonable to suspect the use of illegal programs and operators.
3. In other cases where provisional measures for the account are necessary for reasons similar to those stated above.
2) After the investigations in paragraph 1 are completed, the "company" pays a certain amount in proportion to the period of use of the "game service", and extend the period of use by the "member" for the suspended period. However, does not apply when identified as an illegal actor according to paragraph 1.

Article 24 (Procedures for Objecting to Use Restrictions)
1) When a "member" wishes to disobey the restriction of use by the "company", within 15 days from the date of restriction, submit a formal objection stating the reason via e-mail, in writing, or any other similar way to the "company".
2) The "company" must respond to the reason for restrictions within 15 days of the date that they received the objection, and must respond via e-mail, in writing, or any other similar way. If responding within 15 days is limited, the "company" notifies the "member" of the reason, and the timeline for response.
3) The "company" must take corresponding measures according to the responses above.


Article 25 (Compensation for Damages)
1) If the "company" intentionally or by gross negligence, causes damage to "members", the "company" is responsible for compensation of the damage.
2) If a "member" violates these terms and conditions, and causes damage to the "company", the "member" is responsible for compensation of the damage to the "company".

Article 26 (Refund)
1) When a "member" applies for a refund for paid goods (hereinafter referred to as "goods"), purchased directly, the "company" collects or deletes the "goods" within three business days from the date of receiving the documents required for refunds, and requests a refund to the "open market operator". In case of a refund, a certain amount of money required for the refund, such as bank transfers and payment agency fees (hereinafter referred to as "refund fee"), will be deducted. If the "refund fee" is deducted, and the amount remaining after deduction is less than the "refund fee", it is non-refundable.
2) In the event that overpayment on the "members’" side takes place due to the "company’s" fault, refund is made without deducting a "refund fee", and if the "member" is responsible for the overpayment, he bears the "refund fee".
3) Fees (phone, and data bills) incurred used for downloads of applications and network services are not eligible for refund.
4)  "Goods" paid by the "company" to "members" for free, or received as a gift from other "members", are not eligible for refunds.
5) Refunds may be restricted if the contract of use is cancelled for reasons attributable to the "member", such as violation of current laws and important terms.

Article 27 (Company’s Immunity)
1) The "company" is exempt from liability if it cannot provide the "game service" due to war, natural disasters, emergencies, technical flaws.
2) The "company" is exempt from responsibility for the suspension of the "game service", hindrance in use, and termination of the contract due to reasons attributable to the "member".
3) The "company" is exempt from liability in the event of damage to "members" as a result of the key telecommunication service provider suspending or not providing services , unless the "company" does so intentionally, or is caused by gross negligence.
4) The "company" is not responsible for the suspension or failure of the "game service" due to inevitable reasons such as maintenance, replacements, periodic inspections of equipment. 
5) The company is exempt from liability for problems arising from the computer environment of the "member", or the network environment, without the intention or gross negligence.
6) The "company" is exempt from liability for information, data, reliability, and accuracy of information posted or transmitted by "members" or third parties in "game services", unless there is intentional or serious negligence on the part of the "company".
7) The "company" has no obligation to intervene in disputes between "members" or third parties for matters related to "game services", and is not responsible for compensation of damage incurred by this.
8) In the case of free services among the "game services" provided by the "company", the "company" shall not compensate for damages unless it was intentional or caused by gross negligence.
9) The "company" shall not be held responsible for the failure or loss of the results of characters, experiences, items expected by the "member" when using the "game service". The "company" is exempt from damages that occur unless there is intentional or gross negligence on the part of the "company".
10) The "company" is exempt from liability for the loss of cyber assets, grades, and characters in the game of "members" unless the "company" intentionally does so, or is caused by gross negligence.
11) The "company" is exempt from liability for damages caused by errors in "members’" devices.

Article 28 (Members’ Grievance and Dispute Resolution)
1) The "company" provides a way to present opinions or complaints of "members" through the "game service" menu in consideration of the convenience of "members".
2) If the opinions or complaints raised by "members" are objectively recognized as justifiable, the "company" will promptly handle them within a reasonable period of time. However, if the process takes a long time, "members" are notified through the initial screen of the "game service", community, e-mails, phone calls, or in written form.
3) If a dispute arises between the "company" and the "member", and a third-party dispute mediation agency mediates it, the "company" faithfully proves the measures taken to the "member", such as restrictions of use, and may abide by the mediation process of the mediation agency.

Article 29 (Notification to Members)
1) The "company" may notify the "member" by e-mail, LMS/SMS, or push notification
2) If notification is required for all "members"m it can be replaced with the notification in paragraph 1 by posting on the initial screen of the "game service" of the "company" for more than seven days, or through pop-ups.

Article 30 (Jurisdiction and Governing Law)
1) These terms are governed by, and interpreted IAW the laws of the Republic of Korea, and in the event of a lawsuit arising out of a dispute between the "company" and the "member", the court, according to the procedure stipulated in the act, shall be the competent corut.

[Appendix]
These terms will be effective from May 17, 2022.